Return Policy for Online Orders
Wolsfelt’s Prom offers a 3 day return policy for our store inventory purchased online.
You will receive a full refund less a 15% restocking fee.
Designer stock and sale items are not returnable.
Please be aware that all in Store Purchases are considered Final Sale.
- The customer must request a return within 3 days of the delivery of your order.
- The dress must be in the same condition as received with original tags attached.
- The customer is responsible for return shipping.
- Refunds are initiated upon receipt and inspection of returned product.
To initiate a return, contact us by phone (630) 896.7166 or through the Contact Us page.